Register your jewelry to activate complimentary protection and future care services.
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Amazon international customers: Customers who purchased on Amazon.com, Amazon.co.uk, Amazon.ae, or any Amazon marketplace can register using our Amazon-compliant flow. The warranty service operates independently of Amazon. Only your name, email, product, and purchase date are required.
1. Overview
Italian Fashions Signature Care is a jewelry care and registration service provided by Italian Fashions, located at 650 S. Hill Street Suite 7057, Los Angeles CA 90014. This policy describes the full scope and limitations of services included in each care plan.
2. What Is Covered — Minor Repairs Only
Care plans cover minor repair services only, subject to prior approval. Covered repairs include: broken or worn clasp replacement, minor link repair, light polishing, basic cleaning, and small cosmetic touch-ups. All covered repairs are subject to evaluation and must be pre-approved in writing by Italian Fashions before work begins.
3. What Is NOT Covered
The following are explicitly excluded from all care plans and will not be repaired or compensated under any circumstance:
— Loss or theft of jewelry
— Major accidental damage including crushing, severe bending, melting, or fire damage
— Damage caused by misuse, improper storage, or chemical exposure
— Structural damage requiring full reconstruction
— Damage caused by unauthorized third-party repairs or alterations
— Normal wear and tarnish beyond standard cleaning
— Any damage discovered after transfer of ownership
4. Approval Required for All Repairs
No repair work will begin without written approval from Italian Fashions. After submitting a repair claim, our team will evaluate your item and provide a written assessment. Italian Fashions reserves the absolute right to decline any repair request, including those that fall outside covered categories or exceed reasonable repair cost relative to item value.
5. Customer Shipping Responsibility
The customer is solely responsible for all shipping costs to our Los Angeles repair facility. Italian Fashions recommends insured, trackable shipping. We are not responsible for items lost, stolen, or damaged during transit to our facility. Return shipping after repair is covered by Italian Fashions for approved claims only.
6. Complimentary 60-Day Period
The complimentary 60-day registration period includes jewelry registration and portal access only. No repair services are included during the free period. Repair services are available exclusively to customers with an active paid care plan.
7. This Is Not Insurance
Italian Fashions Signature Care is a service plan, not an insurance product. It does not provide financial compensation for lost, stolen, or damaged items. It does not replace homeowner's insurance, renter's insurance, or jewelry-specific insurance coverage.
8. Repair Timelines
Repair timelines (5–7 business days) are estimates only and are not guaranteed. Complex repairs may require additional time. Italian Fashions will communicate estimated timelines upon approval.
9. Contact
service@italianfashions.com · 800-919-1063 · 650 S. Hill Street Suite 7057, Los Angeles CA 90014
1. Acceptance
By registering your jewelry or purchasing a care plan through verify.italianfashions.com, you agree to these Terms of Service. If you do not agree, please do not use this service.
2. Service Description
Italian Fashions Signature Care provides jewelry registration, digital ownership records, and optional repair care services. This is not an insurance product or financial service.
3. Eligibility
This service is available to customers who have purchased authentic Italian Fashions jewelry from an authorized channel including italianfashions.com, Amazon, eBay, or our Los Angeles store.
4. Payments
Paid plan fees are non-refundable once a repair evaluation has been initiated. Refund requests for unused plans may be submitted within 14 days of purchase to service@italianfashions.com.
5. Limitation of Liability
Italian Fashions shall not be liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid for the care plan.
6. Governing Law
These terms are governed by the laws of the State of California. Any disputes shall be resolved in Los Angeles County, California.
7. Changes
We may update these terms at any time. Continued use of the service constitutes acceptance of updated terms.
1. Information We Collect
We collect name, email address, phone number, mailing address, product information, purchase details, and product photos submitted through the registration form.
2. How We Use Your Information
Your information is used solely to administer your jewelry registration, process repair requests, send service-related communications, and maintain your ownership record.
3. We Do Not Sell Your Data
Italian Fashions does not sell, rent, or share your personal information with third parties for marketing purposes.
4. Amazon Customers
If you registered via an Amazon purchase, your Amazon order data is not required and is not collected. This service operates independently of the Amazon platform.
5. California Privacy Rights (CCPA)
California residents have the right to request access to, deletion of, or opt-out of the sale of their personal data. To exercise these rights, contact us at service@italianfashions.com.
6. Data Security
We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
7. Contact
For privacy questions: service@italianfashions.com · 800-919-1063
1. Care Plan Refunds
Care plan fees ($10, $25, $75) may be refunded within 14 days of purchase if no repair service has been initiated. To request a refund, contact service@italianfashions.com with your certificate number.
2. Non-Refundable Situations
Plans are non-refundable once a repair evaluation has begun, once repair services have been rendered, or after the 14-day refund window has passed.
3. Jewelry Returns
For returns of jewelry purchased on italianfashions.com, please visit italianfashions.com/policies/refund-policy. This portal covers care plan services only.
4. Repaired Items
Items returned to customers after repair are final. If you are unsatisfied with a repair, please contact us within 7 days of receiving your item at service@italianfashions.com.
5. Processing Time
Approved refunds are processed within 5–7 business days to the original payment method.
6. Contact
service@italianfashions.com · 800-919-1063